Frequently asked questions
Do you offer free shipping?
Yes, we cover the shipping costs on all orders.
What are the delivery times?
Your order will be processed within 1–2 days. The average delivery time is 2 to 4 business days.
Can I return or exchange my order?
Yes, you can return or exchange your order within 30 days, even without needing a reason.
Can I track my order once it has been shipped?
Once your order has been placed, you can track it on our "Track your order" page.
What payment methods do you accept?
We accept secure payment methods such as Visa, Mastercard, Maestro, Apple Pay and Google Pay.
How can I contact your customer service?
You can contact us by email at info@daily-pets.com or through our contact page.